CHARGEBACKS & FRAUD

Order Processing & Shipping Time
All orders are made to order and may require processing time before shipment. By completing your purchase, you agree to allow the stated processing and shipping time without filing a dispute or chargeback.


Agreement to Wait for Order Fulfillment
By placing this order, you confirm that you understand your order may take time to be prepared and shipped. You agree to remain patient and allow the full processing and delivery timeframe before taking any action with your bank or payment provider.


No Fraudulent Chargebacks
By completing your purchase, you agree not to file a chargeback or payment dispute without first contacting us to resolve the issue. Filing a chargeback without attempting to resolve the matter directly is considered a violation of this agreement.


Customer Responsibility
Customers are responsible for providing accurate shipping information and monitoring tracking updates once the order has been shipped. We are not responsible for delays caused by carriers, incorrect addresses, or circumstances beyond our control.


Dispute Resolution
If there is an issue with your order, you agree to contact us at hooddoctorhelp@gmail.com to allow us the opportunity to resolve the problem before initiating a chargeback.


Evidence of Agreement
By placing an order on our website, you acknowledge that you have read, understood, and agreed to these terms. This agreement is recorded electronically at the time of purchase and may be used as evidence in the event of a payment dispute.


Chargeback Defense
We reserve the right to provide proof of this agreement, along with order confirmation, shipping confirmation, and any communication records, to the payment processor or financial institution to dispute any chargeback claims.